Workforce and Employment

Addressing employee burnout: Are you solving the right problem?

Addressing toxic workplace behaviors is key to tackling employee burnout. Image: Unsplash/Nubelson Fernandes

Jacqueline Brassey

Chief Scientist and Director of Research Science for People & Organizational Performance Practice., Mckinsey and Company

Erica Coe

Partner, Atlanta, McKinsey & Company

Martin Dewhurst

Global Leader, Mckinsey Health Institute

Kana Enomoto

Senior Expert, Washington DC, McKinsey & Company

Renata Giarola

Associate, Mckinsey and Company

Brad Herbig

Engagement Manager, Mckinsey and Company

Barbara Jeffery

Partner, Mckinsey and Company


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Workforce and Employment

On average, one in four employees surveyed report experiencing burnout symptoms. Image: McKinsey & Company

More than 60% cited toxic workplace behavior as the biggest predictor of employee burnout symptoms. Image: McKinsey & Company

Employees who report experiencing high levels of toxic behavior at work are eight times more likely to experience burnout symptoms. Image: McKinsey & Company

Employee burnout is less common in those who are more adaptable tend to have an edge in managing change and adversity. Image: McKinsey & Company

Improving all other organization factors assessed (without addressing toxic behavior) does not meaningfully improve reported levels of employee burnout symptoms. Image: McKinsey & Company

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